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About Us

Hearing solutions that are customized to each patient's individual needs.

About Us

Hearing solutions that are customized to each patient's individual needs.

ASTEMED provides hearing solutions that are customized to each patient's individual needs.  The most important part of what we do is listen.  Thanks to today's advanced technology, we can provide education and solutions that are more powerful, precise and user-friendly than ever before.  Mohammad Kettaneh's expertise with Starkey's state-of-the-art hearing aids ensures that his patients receive superior comfort, unmatched technology and best-in-class features.

At ASTEMED, we have served the people of Abu Dhabi and Dubai for over 13 years with the finest hearing aid solutions on the market today, along with customer service that can't be beat.  We pride ourselves on the care we afford our patients during and after the journey to better hearing.  Our caring staff strives to successfully educate our patients and their loved ones about their specific hearing loss, helping them determine the right plan of action to correct it.  At ASTEMED we will perform a full hearing diagnosis, as well as fit and service hearing aids at all of our locations.

Quality Policy

ASTEMED is committed to providing the highest quality of care for your hearing needs. Our commitment extends to our Quality Policy designed to ensure all aspects of your journey to better hearing are supported by personal care and state of the art technology. Our Quality Policy commitment is to provide:

  1. A complete visual and diagnostic Hearing Evaluation
  2. A complete Lifestyle Assessment for you and a significant other designed to understand your hearing environment.
  3. Verification of audibility on all hearing aid fittings ensuring the best hearing possible.
  4. A comprehensive counseling and aural rehab program designed to maximize the daily use of your hearing aids.
  5. We provide binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

After care and service

  1. 20-Day Evaluations period on all hearing aid fittings
  2. 30-day Exchange period- for a different size or style on all fittings
  3. Comprehensive warranty plans which include:
    • Unlimited cleaning and adjustments
    • Loss Protection up to three years
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Software updates during the lifetime of your hearing instruments
  4. Unlimited office visit includes annual hearing exams
  5. Loaner Hearing instruments available if your hearing aid needs to be repaired

Guarantee trade in value of your hearing instruments

We are committed to enhancing customer satisfaction by delivering products and services that consistently conform to expectations. We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support the patient through the life of the product and guarantee future trade-in value for your hearing instrument.